Who We Are

VoltLightDrift operates as a blockchain technology training and education provider based in Vietnam. Our office is located at 14 Đường Hoàng Ngân, Phan Đình Phùng, Thành phố Thái Nguyên, Thái Nguyên, Vietnam. When you enroll in our programs or contact us for information, we become responsible for protecting your data according to Vietnamese privacy regulations and international best practices.

You can reach our privacy team directly at contact@voltlightdrift.com or by calling +842633722399 during business hours.

Information We Collect

We only collect information that helps us provide better educational services. Here's what that actually means in practice:

Information You Provide Directly

Most of the data we have comes directly from you when you fill out forms, register for courses, or communicate with our team. This includes any questions you ask via email, comments you leave on course materials, or feedback you share about our programs.

Automatically Collected Data

Like most websites, ours collects certain information automatically through cookies and similar technologies. This helps us understand which course pages are most popular, where students get stuck in the curriculum, and how we can make the learning experience smoother.

How We Use Your Information

We use your data for specific, practical purposes related to delivering quality blockchain education:

• Processing course registrations and managing your enrollment status
• Sending important updates about schedule changes, new course offerings, or program modifications
• Providing technical support when you encounter issues with course materials or platform access
• Issuing certificates and maintaining records of your educational achievements
• Improving our curriculum based on student performance patterns and feedback
• Complying with Vietnamese educational reporting requirements and legal obligations
• Preventing fraud and ensuring the security of our learning platform

We won't use your information for unrelated marketing purposes without your explicit permission. If you sign up for a smart contracts course, we won't suddenly start sending you unrelated promotional emails about other services.

Legal Basis for Processing

Under Vietnamese data protection regulations, we need a legal reason to process your information. Here's what applies to our education services:

• Contractual Necessity: Processing your enrollment and providing course access requires handling your data as part of our educational agreement with you
• Legal Compliance: Vietnamese education laws require us to maintain certain student records and report specific information to regulatory authorities
• Legitimate Interests: Improving course quality, preventing fraud, and maintaining platform security serve legitimate business purposes that don't override your privacy rights
• Consent: For optional communications like newsletters or alumni updates, we ask for your specific permission

Sharing Your Information

We keep your data within our organization whenever possible. However, running an education business requires working with certain trusted partners:

Service Providers

We work with companies that help us operate our platform and deliver courses. This includes hosting providers for our learning management system, email service providers for course communications, and payment processors for handling tuition payments. These partners only access the specific data they need to perform their functions and are contractually required to protect your information.

Educational Partners

Some of our advanced blockchain courses involve collaboration with industry partners or guest instructors. When relevant, we may share your name and course progress with these partners, but only with your prior knowledge and for educational purposes directly related to your learning.

Legal Requirements

We'll disclose information when legally required by Vietnamese authorities or courts. This might happen in response to valid legal requests or to protect the rights and safety of our students and staff.

Data Retention

We keep your information only as long as necessary for legitimate educational and legal purposes:

After these periods expire, we securely delete or anonymize your information so it can no longer identify you personally.

Your Privacy Rights

You have real control over your personal information. Here's what you can actually do:

How to Exercise Your Rights

Email us at contact@voltlightdrift.com with your specific request. We'll respond within 15 business days for most requests. Some actions, like data deletion, may take up to 30 days due to backup systems and legal requirements.

You'll need to verify your identity before we process sensitive requests. This usually means confirming details from your student account or enrollment records.

Data Security Measures

We protect your information using industry-standard security practices appropriate for an educational institution:

Technical Safeguards

• Encrypted connections for all data transmission between your device and our servers
• Secure password requirements with encrypted storage in our database
• Regular security audits and vulnerability assessments of our learning platform
• Automatic logout after periods of inactivity to prevent unauthorized access
• Separate development and production environments to protect live student data

Organizational Controls

• Staff access to student data limited to those who need it for their specific roles
• Regular privacy and security training for employees handling personal information
• Confidentiality agreements with all staff members and contractors
• Documented procedures for handling data breaches and security incidents

Physical Security

• Restricted access to offices where student records are stored
• Secure disposal procedures for physical documents containing personal data
• Backup systems stored in secure, geographically separate locations

Despite these measures, no system is completely impenetrable. If we discover a data breach affecting your information, we'll notify you within 72 hours as required by Vietnamese law and explain what happened, what data was involved, and what steps we're taking to address the situation.

International Data Transfers

Our primary operations and data storage are in Vietnam. However, some of our service providers operate servers in other countries, which means your data might occasionally cross international borders.

When this happens, we ensure appropriate safeguards are in place through:

• Contracts requiring providers to maintain Vietnamese-level data protection standards
• Selection of providers in countries with adequate privacy laws recognized by Vietnamese authorities
• Technical measures like encryption during transfer and storage

For our blockchain courses that discuss international cryptocurrency regulations, we may share anonymized case studies with educational partners in other countries, but these won't contain personally identifiable information.

Cookies and Tracking

Our website uses cookies to improve your learning experience and help us understand how students interact with course materials. Here's what actually gets tracked:

Essential Cookies

These keep you logged in, remember your language preferences, and maintain your shopping cart during enrollment. Without them, the platform wouldn't function properly. These don't require your consent because they're necessary for the service you requested.

Performance Cookies

These help us see which course modules are most popular, where students spend the most time, and which pages cause confusion. We use this information to improve curriculum design and platform usability. These are optional, and you can disable them in your browser settings.

Third-Party Services

We use limited third-party analytics to understand website performance. These services collect aggregated, anonymized data about site usage patterns. We've configured them to respect "Do Not Track" browser signals where technically possible.

You can manage cookie preferences through your browser settings. Keep in mind that disabling certain cookies might affect your ability to access some platform features.

Children's Privacy

Our blockchain education programs are designed for adults and professionals. We don't knowingly collect information from individuals under 16 years old without parental consent, as required by Vietnamese law.

If you're under 16 and interested in our courses, please have a parent or guardian contact us to discuss enrollment options and provide necessary permissions.

Changes to This Policy

We review and update this privacy policy annually or when significant changes occur in how we handle data. When updates happen, we'll notify enrolled students via email at least 30 days before the changes take effect.

The "Last Updated" date at the top of this page shows when the current version became effective. Previous versions are available upon request if you want to see what changed.

Continuing to use our services after policy updates means you accept the revised terms. If you disagree with significant changes, you can close your account and request data deletion within the notice period.

Regulatory Compliance

We comply with Vietnamese data protection regulations, including requirements under Decree 13/2023/ND-CP on personal data protection. Our practices also align with international standards where applicable to our blockchain education context.

If you believe we've mishandled your information or violated your privacy rights, you can file a complaint with Vietnam's Department of Cybersecurity and High-tech Crime Prevention. We'd appreciate the opportunity to address your concerns directly first, though.